Surepass - Find UPI ID API Degraded Performance – Incident details

Find UPI ID API Degraded Performance

Resolved
Degraded performance
Started 23 days agoLasted 2 days

Affected

BANKING

Degraded performance from 12:30 PM to 2:16 PM

Find UPI ID

Degraded performance from 12:30 PM to 2:16 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Hello Team
    There is a temporary issue that is currently affecting the performance of our Find UPI ID API.

    Issue: Degraded Performance in Find UPI ID.
    Suspected Reason: Higher average response time and increased failure rate from the upstream.

    Current Status

    Our technical team is actively investigating the issue to identify the actual root cause and implement a solution. During this time, you may experience slower response times and delays when accessing UPI ID details through our API.

    Next Steps

    Our team is working diligently to restore normal operation as quickly as possible. We will provide regular updates on the progress here and other communication channels.

    Thank you for choosing Surepass.
    Sincerely,

    Deepak Raj
    Technical Operations
    Surepass