Hello Team
There is a temporary issue that is currently affecting the performance of our Mobile To Name API.
Issue: Degraded Performance in Mobile To Name.
Suspected Reason: Higher average response time and increased failure rate from the upstream.
Current Status
Our technical team is actively investigating the issue to identify the actual root cause and implement a solution. During this time, you may experience slower response times and delays when accessing Mobile To Name details through our API.
Next Steps
Our team is working diligently to restore normal operation as quickly as possible. We will provide regular updates on the progress here and other communication channels.
Thank you for choosing Surepass.
Sincerely,
Deepak Raj
Technical Operations
Surepass
