Surepass - Aadhaar Validation API Degraded Performance – Incident details
All systems operational
Aadhaar Validation API Degraded Performance
Resolved
Degraded performance
Started about 1 year agoLasted about 2 hours
Affected
IDENTITY
Degraded performance from 6:17 AM to 8:04 AM
Aadhaar Validation
Degraded performance from 6:17 AM to 8:04 AM
Updates
Resolved
Resolved
We are pleased to inform you that the recent performance issue affecting our Aadhaar Validation API has been successfully resolved. We appreciate your patience and understanding during the period of inconvenience.
**Issue: Degraded Performance in Aadhaar Validation API**
**Actual Root cause: Higher average response time and increased failure rate from the upstream.**
### Current Status
The API is now fully operational, and you can expect normal response times and reliability when accessing Aadhaar details through our API.
Thank you for choosing Surepass.
Sincerely,
Deepak Raj
Technical Operations
Surepass
Investigating
Investigating
Hello Team
There is a temporary issue that is currently affecting the performance of our Aadhaar Validation API.
**Issue: Degraded Performance in Aadhaar Validation API.**
**Suspected Reason: Higher average response time and increased failure rate from the upstream.**
### Current Status
Our technical team is actively investigating the issue to identify the actual root cause and implement a solution. During this time, you may experience slower response times and delays when accessing Aadhaar details through our API.
### Next Steps
Our team is working diligently to restore normal operation as quickly as possible. We will provide regular updates on the progress here and other communication channels.
Thank you for choosing Surepass.
Sincerely,
Deepak Raj
Technical Operations
Surepass
