Surepass - Udyam OTP API Degraded Performance – Incident details

Udyam OTP API Degraded Performance

Investigating
Degraded performance
Started 5 months ago

Affected

CORPORATE

Degraded performance from 12:30 AM to 12:00 AM

UDYAM OTP

Degraded performance from 12:30 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Hello Team
    There is a temporary issue that is currently affecting the performance of our Udyam OTP API.

    Issue: Degraded Performance in Udyam OTP API.
    Suspected Reason: Higher average response time and increased failure rate from the upstream.

    Current Status

    Our technical team is actively investigating the issue to identify the actual root cause and implement a solution. During this time, you may experience slower response times and delays when accessing Udyam OTP details through our API.

    Next Steps

    Our team is working diligently to restore normal operation as quickly as possible. We will provide regular updates on the progress here and other communication channels.

    Thank you for choosing Surepass.
    Sincerely,

    Deepak Raj
    Technical Operations
    Surepass