Surepass - Degraded Performance in Vehicle Registration details API – Incident details

Credit Report Equifax experiencing major outage

Degraded Performance in Vehicle Registration details API

Investigating
Degraded performance
Started about 22 hours ago

Affected

IDENTITY

Degraded performance from 9:16 AM to 12:00 AM

RC Verification

Degraded performance from 9:16 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Hello Team
    There is a temporary issue that is currently affecting the performance of our Vehicle Registration details API.

    Issue: Degraded Performance in Vehicle Registration details API
    Suspected Reason: Higher average response time and increased failure rate from the upstream.

    Current Status

    Our technical team is actively investigating the issue to identify the root cause and implement a solution. During this time, you may experience slower response times and delays when accessing vehicle details through our API.

    Next Steps

    Our team is working diligently to restore normal operation as quickly as possible. We will provide regular updates on the progress here and other communication channels.

    Thank you for choosing Surepass.
    Sincerely,

    Deepak Raj
    Technical Operations
    Surepass